Customer Service Executive

PHOTOJAANIC

Were Looking for a Caring and Photography-loving Customer Service Lead. You Would Be Responsible for Quickly Resolving Answering Customer Queries Via Email, Phone, Social Media, or Live Chat; Getting Feedback from Customers; Identifying Areas of Improvements; and Working Closely with Our Teams to Continuously Improve Our Service Quality.

essential Duties and Responsibilities:

make Sure Customer Queries are Solved Quickly with a High Degree of Satisfaction

handle Customer Complaints Across Email, Phone, Social Media, and Live Chat

maintain and Improve Customer Service Slas

look for Ways to Improve Our Service Quality Via Root-cause Analysis

help Build a Customer-centric Company Culture

collaborate Closely with Our Teams

qualification:

bachelor's Degree

excellent English Writing and Speaking Skills

detail-oriented

active On Social Media

hindi, Marathi or Kannada Language Skills a Plus

a Love of Photography

Experience : 2 - 5 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Customer Service Executive

Industry Type : Manufacturing / Production / Quality

Gender : [ Male / Female ]

Job Country : India