Customer Service Associate jobs in Lucknow - Amazon

  • Customer Service Associate

    Amazon

    1. 0 - 1 yrs
    2. Lucknow NA NA NA
    NA
    Rs 1,75,000 to 2,50,000 p.a.

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  • Job View 48 Views
  • Applicants Less than 5 Applicants
  • 2020-03-26 2020-09-26

Job Description

Looking for Candidates Who Can Work from Home in a Rotational Shift Base.

the Minimum Qualification is 10 + 2. Any Graduate

shifts: Rotational

benefits: Night Shift Allowance (if Applicable), Overtime Allowance (if Applicable), Annual Meal Card.

preferred Criteria:

candidate Should Be a Self-driven, Motivated and Task-driven Individual Who Can Learn Fast and Operate with Minimal Support from Manager and Lead.

candidate Should Ensure Uninterrupted Internet Connectivity During the Working Shift So as to Ensure Maximum Productivity

candidate Should Ensure a ‘work-like’ Environment with No Disturbance During the Work Hours.

the Ideal Candidates Should Be Comfortable in a Fast-paced, Multi-tasked, High-energy Environment. They Should Be Creative and Can Solve An Analytical Problem with a Passion for Excellent Customer Service.

eligibility Criteria

minimum Qualification Required 10+2

fresher’s / Experience Candidates Can Apply

experienced Candidates Will have to Provide Relevant Documents

any Candidates Who Cannot Provide Relevant Experience/education Documents Will Not Be Considered

excellent Written and Verbal Communication, Comprehension and Problem-solving Skills

flexible to Work in Night Shifts / Rotational Shifts. Shift Rotation Happens Every 2-3 Months

candidates Awaiting Final Year Results & Appearing for Final Year Examination Can Be Interviewed, Provided if They Can Join Immediately.

all Contractual Employees Will Be On the Company's Payroll, the Contract Period Will Range Between 4 Months to 12 Months.

candidates Applying for the Role Should Be Above 18 Years of Age

candidate Should:

have Excellent Customer Service Skills, Including Maintaining Focus On the Customer Issue in a Fast-paced Environment

have the Ability to Empathize with and Prioritize Customer Needs

demonstrates Interpersonal Skills with a Diverse Customer Base

demonstrates Conflict Resolution, Negotiation, and De-escalation Skills

demonstrates Ownership to Resolve Challenging Customer Issue

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

100

Education

Higher Secondary

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