Customer Service Associate jobs in Indore - SAFFRON CONSULTANCY SERVICES(SCS)

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Job Description

Employer Amazon

Job Title Customer Service Associate-Voice/Chat - Indore

No of Vacancies 50

City Indore, and Jaipur

Description

Looking for candidates who can work from home in a rotational shift base.

Minimum qualification is 10 + 2. Any graduate

Shifts: Rotational

Benefits: NSA, OT, Meal Card.

Preferred Criteria:

Candidate should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.

Candidate should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity

Candidate should ensure ‘Work-like’ environment with no disturbance during the work hours.

The ideal candidates should be comfortable in a fast-paced, multi-tasked, high-energy environment. They should be creative and can solve an analytical problem with a passion for excellent customer service.

Eligibility Criteria

• Minimum qualification required 10+2

• Fresher’s / Experience candidates can apply

• Experienced candidates will have to provide relevant documents

• Any candidates who cannot provide relevant experience/education documents will not be considered

• Excellent written and verbal communication, comprehension and problem-solving skills

• Flexible to work in night shifts / rotational shifts. Shift rotation happens every 2-3 months

• Candidates awaiting final year results & appearing for final year examination can be interviewed, provided if they can join immediately.

• All contractual employees will be on the company's payroll, the contract period will range from 4 months to 12 months.

• Candidates applying for the role should be above 18 years of age

Candidate Should:

Have Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment

Have the Ability to empathize with and prioritize customer needs

Demonstrates interpersonal skills with a diverse customer base

Demonstrates conflict resolution, negotiation

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

50

Education

Higher Secondary


About SAFFRON CONSULTANCY SERVICES(SCS)

SAFFRON the name of our firm ,is inspired by the precious and popular spice .The three wispy Saffron threads can be gleaned from each delicate crocus which though lavender-purple in color is called traditionally as Kesar.Its effect is pristine and symbolizes purity. Akin to the potential value of this precious spice,it shall be our endeavor at Saffron Careers to deliver value to all our clients thereby Redefining Careers and at the same time retaining purity in our approach..Our firm is steadily growing over the past decade and is poised to grow further as we expand and add more activities related to career enhancement.

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