Customer Service Agent jobs in Kolkata South (Kolkata) - Global Aviation Academy

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  • Job View 118 Views
  • Applicants Less than 5 Applicants
  • 2021-11-11

Job Description

Role Summary

The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position.

Key Duties

Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment.

Sell tickets and ensure cabin accommodations.

Perform computer and paperwork tasks.

Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades.

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

10

Qualification

Higher Secondary, Diploma, B.A, B.Com


About Global Aviation Academy

Global Aviation Academy, is one of the leading institute providing Grooming, Personality Development particularly related to Aviation industry. Aviation sector is growing with the rate of 20%. By 2030 India will become the second largest employer worldwide. So Global Aviation Academy is converting the students in professionals according to the requirements. It caters to the manpower requirements of the different organization of world class reputed airline industry.

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