Customer Relationship Officer jobs in Mysore - HGS

  • Job Designation: Customer Relationship Officer

    1. 0 - 1 yrs
    2. Mysore
    Rs 1,75,000 to 2,00,000 p.a.

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  • Job View 42 Views
  • Applicants Less than 5 Applicants

Job Description

HGS is hiring for E commerce

Opportunity to work in leading E commerce web Site

Opportunity to earn.

Office Work – No Sales / No Targets & No Field Job

Customer Relationship Officer (E Commerce) are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client.

Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required.

Responsibilities:

Answers inquiries by clarifying desired information; researching, locating, and providing information

Determines requirements by working with customers

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

Skills and Abilities:

Basic Telephone Etiquettes and basic computer skills

Ability to write, read and speak English to suit business need

Agent should be able to communicate in English, Kannada

Regional language proficiency as required

Decision Making, numerical ability & logical reasoning

Customer Focus and Being Attentive

Job Summary

Job Type: Full Time

Job Role: Customer Service /Voice and Non Voice

Job Category: Puc/Diploma/ITI/BBM/BCom/BCA/BBA/MBA/MCom

Hiring Process: Walk - In, Face to Face Interview

Who can apply: Fresher’s / Experience

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

200

Education

Higher Secondary


About HGS

HGS is hiring for E commerce
Opportunity to work in leading E commerce web Site
Opportunity to earn.
Office Work – No Sales / No Targets & No Field Job
Customer Relationship Officer (E Commerce) are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client.
Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required.
Responsibilities:
Answers inquiries by clarifying desired information; researching, locating, and providing information
Determines requirements by working with customers
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Skills and Abilities:
Basic Telephone Etiquettes and basic computer skills
Ability to write, read and speak English to suit business need
Agent should be able to communicate in English, Kannada
Regional language proficiency as required
Decision Making, numerical ability & logical reasoning
Customer Focus and Being Attentive
Job Summary
Job Type: Full Time
Job Role: Customer Service /Voice and Non Voice
Job Category: Puc/Diploma/ITI/BBM/BCom/BCA/BBA/MBA/MCom
Hiring Process: Walk - In, Face to Face Interview
Who can apply: Fresher’s / Experience

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