Customer Relationship Management
Customer Relationship Officers handle the concerns of the people who buy their companys products or services. They work to rectify issues experienced by individual customers as well as aim to improve the organizations overall customer satisfaction ratings.
Those interested in a career as a Customer Relationship Officer should like to interact with people in various ways. For instance, Customer Relationship Officers for a bank may email existing clients to make them aware of new services or handle the phone call of someone experiencing a problem with his account. They may also greet people on the banks main floor to obtain a sense of their satisfaction with tellers and other personnel or make a presentation to a community group about the banks initiatives.
Experience : 0 - 3 Years
No. of Openings : 15
Education : Higher Secondary
Role : Customer Relationship Officer
Industry Type : Banking / Financial Services / Stock Broking
Gender : [ Male / Female ]
Job Country : India
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