Customer Relationship Manager jobs in United Arab Emirates - Killam Companies

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  • Job View 282 Views
  • Applicants Less than 5 Applicants
  • 2019-11-05

Job Description

Client Relationship Manager Responsibilities

Include:

Building long-term relationships with key clients.

Addressing customer concerns and complaints.

Creating sales plans to generate revenuer

Job brief

We are looking for a Client Relations Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.

In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, we’d like to meet you.

Your goal will be to help us safeguard our revenue and retain our customers.

Responsibilities

Build relationships with key employees among customers

Create plans to address clients’ business needs

Advise clients on creating profitable processes

Schedule regular meetings with customers to ensure they are satisfied

Act as point of contact for complaints and escalate issues as appropriate

Help sales team up-sell or cross-sell services and products

Ensure both the company and clients adhere to contract terms

Study competition to find new ways to retain customers

Set sales and revenue targets and work diligently to meet them

Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs

Requirements

Proven experience as a Client Relations Manager or Relationship Manager

Proven track record of meeting and exceeding targets

Background in customer service; industry knowledge is a plus

Experience tracking relevant KPIs (e.g. customer satisfaction)

Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)

A customer-oriented attitude

Excellent communication and negotiation skills

Problem-solving aptitude

Ability to work well with a team

BSc/BA in Business Administration, Marketing or a related field.

Industry

Hotel / Travel / Airline / Hospitality

Functional Area

Hotel / Travel / Airlines

Number of Vacancy

999

Education

Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, Other Master Degree, Post Graduate Diploma, Other Doctorate Degree


About Killam Companies

Killam Companies is a private, family owned company. Our in-house expertise spans across the interdisciplinary demands of operating an active independent Oil $ Gas,Courier Company,Resorts, Real Estate Holdings, investments, and Ranch Properties: exploring, developing, acquiring and producing hydrocarbons. We are focused on building a world-class oil and gas company, which creates world-class opportunities.
Killam Companies core operations are in South Texas. Killam Killam Companies also has holdings in Kansas, Arkansas, Nebraska, and Louisiana. We are active buyers of productive and non-productive mineral rights.
Killam Companies is also continually looking for assets that could serve as helping to establish new core areas for us. We welcome opportunities to evaluate your farm-in, joint venture, property exchange, or strategic asset sale. We are well positioned to be a natural buyer and consolidator of high-quality, legacy conventional assets in South Texas and along the Gulf Coast.

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