Customer Relationship Manager jobs in Raipur - Jain Software Foundation

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  • Applicants Less than 5 Applicants

Job Description

Job Description

We are looking for a CRM Director to set and monitor marketing strategies that will foster profitable long-term relationships with clients.

In this role, you will coordinate with our Sales and Marketing directors to boost our company’s market presence and increase customer engagement. To be successful in this position, you should have solid experience with Customer Relationship Systems and KPI metrics. You should also be able to identify new opportunities and proactively address customer concerns.

Ultimately, we want you to increase revenues and achieve business goals by building a customer-oriented company.

Responsibilities

• Monitor relationships with existing customers through CRM systems

• Ensure the CRM system provides an effective sales funnel

• Develop and implement marketing techniques that will drive new customers

• Set specific marketing strategies to retain customers

• Plan and manage multi-channel marketing campaigns

• Suggest new methods to address customers’ needs

• Track marketing metrics and trends, like conversion rates and web analytics

• Assist with organizing promotional events to reach prospective customers

• Review and select CRM software that meets our company’s needs

• Conduct market research to follow trends and competition

Requirements

• Proven work experience as a CRM Director or similar role

• Solid background in customer acquisition strategies

• Technical expertise with CRM and analytical systems

• Knowledge of online marketing methods and best practices

• An ability to manage marketing projects end-to-end

• Strong communication skills along with a customer-oriented attitude

• BSc in Marketing or relevant field

Key Skills

Industry

Computer / IT

Functional Area

IT Software - Application Programming / Maintenance

Number of Vacancy

5

Education

Higher Secondary


About Jain Software Foundation

Job Summary
We are looking for an Android/iOS Developer who possesses a passion for pushing mobile technologies to the limits. This Android/iOS app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android/iOS programming works closely with other app development and technical teams
Responsibilities and Duties
• Design and build advanced applications for the Android/iOS platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

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