Relationship Manager

SkillSanta

Job Summary (Responsibilities and Duties)

Be accountable for the entire Relationship Manager of a growing business

Student/Teacher Representative who is genuinely excited and

confident to help parents/teacher resolving their queries in a new-

to-the-world online platform. He/She should be patient,

empathetic, and passionately communicative.

Needs to manage class rescheduling requests and handle DataBase

and coordinate with Tech team to execute this in the backend to

manage ongoing classes.

Make daily trackers for student/teacher operations team as well as

manage daily inbound/outbound email flow

The Relationship Manager will be required to communicate with

customers via phone and email.

Maintain Documentation and Communicate the same to

Stakeholders by recording customer queries and details

Contributes to team effort by accomplishing related results as

needed.

Experience : 3 - 8 Years

No. of Openings : 5

Education : Professional Degree

Role : Customer Relationship Manager

Industry Type : Education / Teaching / Training / Colleges /Institutes / Universities

Gender : [ Male / Female ]

Job Country : India