Customer Relationship Manager jobs in Nashik - Impact HR & KM Solutions

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Job Description

Gender: M

Experience Years: 3-5 Years

Qualification: Min Graduate

Salary Slab: 14000-17000

Location: Nashik

Recording of all the customer calls on JCB Care link.

Assigning jobs to Service Engineers through the Dealer service manager.

Resolving and closing all calls and taking post service feedback form the customer.

Updating the customer profile on a regular basis.

Educate the branch service co-coordinators on the call logging system and assign the product problems through branch co-coordinators.

Devise and send mailers to customers.

Conduct regular customer satisfaction surveys and implement corrective action in relation to current surveys.

Monitor customer loyalty programmers.

Industry

Automobiles /Automobile Ancillaries

Functional Area

Education / Teaching / Training / Counselling / Academic

Number of Vacancy

1

Education

Post Graduate Diploma


About Impact HR & KM Solutions

Impact HR & KM Solutions is benchmarked as one of the most trusted and dedicated HR & Outsourcing Companies in India that has been serving its clients over the years. We have earned a name for ourselves for providing clients innovative HR solutions. We are one among the very few companies that understand clients’ needs to the roots and make efforts to go to those roots just as to give them what they want. Our services include HR Outsourcing Services, Talent Management, Knowledge Management, Executive Hunt, Resume Services, Corporate Governance and Networking Solutions. We place candidates across various industries like Banking / Financial, BPO, Human Resource, Engineering, Medical/Health Care/Pharmaceuticals, FMCG, Export/ Import, Education / Training and Automobile.Our services are prompt and cater to all kinds of clients. At Impact HR & KM Solutions, we provide customized solutions for all kind of clients with great levels of enthusiasm and passion towards them.

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