The Successful Candidate Will Be Involved in all Erp/ Crm Related Activities of the Company, to Analyze Departmental Requirements,
installation, Implementation, End-user Training and Support. Additional Responsibilities Include Implementation Project Management, Preparation of
marketing Materials, Conducting On-line Demos, Training Sessions, Providing Remote Support and Writing Custom Reports. this Individual May also Get
involved in Companys Software Development Activities, Including, But Not Limited To, Requirements Analysis, Application Design, Documentation, Testing,
training, and Implementation.
act as the Technical Expert, Ensuring Quick Turnaround in Identifying Application Issues and Providing Timely Solutions.
develop Detailed Plans and Accurate Estimates for Completion of Build, System Testing and Implementation Phases of Project.
transform Business Function Requirements Into Technical Program Specs to Code, Test and Debug Programs.
develop, Code, Document and Execute Unit Tests, Systems, Integration and Acceptance Tests and Testing Tools for Functions of High Complexity.
perform Performance Tuning to Improve Performance Over Multiple Functions
engage other Technical Team Members in the Design, Delivery, and Deployment of Solutions.
ensure Integration System Activities Including Monitoring the Technical Architecture (particularly Scalability, Availability and Archiving) Meet all Sla's.
manage Operational Support, Performing Work During Change Windows as Well as Providing On Call Support as Required By the Team.
undertake Performance Tuning Activities for Sap Integration Activities.
mentor and Coach Junior Developer Resources.
provide Consulting Services On New and Existing Initiatives.
mandatory Maintenance of Crm, Calendar and Tasks List On a Daily Basis
conduct System Audit
keeping Up-to-date with the Worlds of It, Erp & Crm, Following Lip with Innovations and Undergoing Continuous Training.
maintaining a Liaison with Manufacturers' Technical Support Organizations and Obtaining the Necessary Support.
acquiring the Necessary Knowhow for the Use of Technical knowledge Bases Made Available By the Company from Various Manufacturers.
research and Development On New Products and Technologies Introduced By the Company and Preparation of Running Demos, as Well as Management
reports On Results Achieved.
organizing, Documenting, Storing and Tracking Of:
related Customer Databases
visiting Customers with Account Managers
preparing and Maintaining User & Administrator Manuals
testing Developed Applications and Customizations
providing Ongoing Support
communicating with Software Development Department
must Understand Business Transaction Flows, Processes and Concepts as They Relate to Erp Implementations
strong Problem Solving Skills
strong Oral and Written Communication and Interpersonal Skills in English
expert in Ms Word, Excel, Powerpoint, Outlook and Project
excellent Client Facing Communication and Presentation Skills
ability to Work in a Team
must have Initiative, Accuracy, and Attention to Detail
willing to Travel and to Be Available to Attend Emergencies During Non-working Hours
experience with Databases is An Advantage
excellent Project Management, Time Management Skills