Customer Relationship Manager jobs in Daman - Krishna Enterprise

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  • Job View 9 Views
  • Applicants Less than 5 Applicants
  • 2019-02-05

Job Description

The Successful Candidate Will Be Involved in all Erp/ Crm Related Activities of the Company, to Analyze Departmental Requirements,

installation, Implementation, End-user Training and Support. Additional Responsibilities Include Implementation Project Management, Preparation of

marketing Materials, Conducting On-line Demos, Training Sessions, Providing Remote Support and Writing Custom Reports. this Individual May also Get

involved in Companys Software Development Activities, Including, But Not Limited To, Requirements Analysis, Application Design, Documentation, Testing,

training, and Implementation.

job Responsibilities:-

act as the Technical Expert, Ensuring Quick Turnaround in Identifying Application Issues and Providing Timely Solutions.

develop Detailed Plans and Accurate Estimates for Completion of Build, System Testing and Implementation Phases of Project.

transform Business Function Requirements Into Technical Program Specs to Code, Test and Debug Programs.

develop, Code, Document and Execute Unit Tests, Systems, Integration and Acceptance Tests and Testing Tools for Functions of High Complexity.

perform Performance Tuning to Improve Performance Over Multiple Functions

engage other Technical Team Members in the Design, Delivery, and Deployment of Solutions.

ensure Integration System Activities Including Monitoring the Technical Architecture (particularly Scalability, Availability and Archiving) Meet all Sla's.

manage Operational Support, Performing Work During Change Windows as Well as Providing On Call Support as Required By the Team.

undertake Performance Tuning Activities for Sap Integration Activities.

mentor and Coach Junior Developer Resources.

provide Consulting Services On New and Existing Initiatives.

mandatory Maintenance of Crm, Calendar and Tasks List On a Daily Basis

needs Analysis


departmental Training

implementation Assistance

technical Support

conduct System Audit

keeping Up-to-date with the Worlds of It, Erp & Crm, Following Lip with Innovations and Undergoing Continuous Training.

maintaining a Liaison with Manufacturers' Technical Support Organizations and Obtaining the Necessary Support.

acquiring the Necessary Knowhow for the Use of Technical knowledge Bases Made Available By the Company from Various Manufacturers.

research and Development On New Products and Technologies Introduced By the Company and Preparation of Running Demos, as Well as Management

reports On Results Achieved.

organizing, Documenting, Storing and Tracking Of:

technical Materials

development Materials

related Customer Databases

visiting Customers with Account Managers

preparing and Maintaining User & Administrator Manuals

testing Developed Applications and Customizations

providing Ongoing Support

communicating with Software Development Department

must Understand Business Transaction Flows, Processes and Concepts as They Relate to Erp Implementations

strong Problem Solving Skills

strong Oral and Written Communication and Interpersonal Skills in English

expert in Ms Word, Excel, Powerpoint, Outlook and Project

excellent Client Facing Communication and Presentation Skills

ability to Work in a Team

must have Initiative, Accuracy, and Attention to Detail

willing to Travel and to Be Available to Attend Emergencies During Non-working Hours

experience with Databases is An Advantage

excellent Project Management, Time Management Skills


Computer / IT

Functional Area


Number of Vacancy



Other Bachelor Degree

About Krishna Enterprise

With an experience of over three decades in the construction industry, we have executed many projects on a turnkey basis with all the major government agencies in DAMAN including PWD, OIDC, DMC & District Pachayat. This has given us over the edge exposure to projects of different genre and size.
With an existing registration of Class ‘A’, with R & B Gujarat, it allows us to access into projects requiring higher technical efficacy and economical feasibility.

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