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  • Job View 4140 Views
  • Applicants Less than 5 Applicants
  • 2017-08-22

Job Description

Job Duties

Improve customer service experience, create engaged customers and facilitate organic growth

Take ownership of customers issues and follow problems through to resolution

Develop service procedures, policies and standards

Keep accurate records and document customer service actions and discussions

Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment

Delight the customer

Customer follow up

Industry

Jewelry / Gems / Precious Stones

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

4

Education

Other Bachelor Degree


About Sunny Diamonds

With stones that are nothing less than perfect and designs that have been hailed as a masterpiece, Sunny Diamonds has been one of the brightest jewels in the Diamond Industry. Being an industry expert for over 20 years, the company boasts of a legacy of renowned master craftsmen and world class designs. With a rich heritage of the finest quality diamonds, and a marvelous selection of jewelry for every occasion, Sunny Diamonds has carved a niche for itself in the diamond industry worldwide.

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