Customer Relationship Manager (1-4 Years)

Impact HR & KM Solutions

1 - 4 Years
1 Openings
2.0-3.0 Lac/Yr
Nashik
+1 Nashik Pune Road
Posted 41 days ago
Face-to-Face interview

Key Skills

Customer Relationship Customer Care Customer Service Customer Support Customer Handling Interpersonal Skills Service Marketing Customer Management Problem Management MS CRM Convincing Power

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Job Description

Building and maintaining profitable relationships with key customers.

Overseeing the relationship with customers handled by your team.

Resolving customer complaints quickly and efficiently.

Keeping customers updated on the latest products in order to increase sales.

Meeting with managers in the organization to plan strategically.

Expanding the customer base by upselling and cross-selling.

Understanding key customer individual needs and addressing these.

Conducting business reviews using CRM programs.

Knowing your competition and strategizing accordingly.

Experience
1 - 4 Years
No. of Openings
1
Education
B.A, B.B.A, B.Com, Diploma, Advanced/Higher Diploma, Higher Secondary, M.A, M.Com, Professional Degree, Vocational Course
Role
Customer Relationship Manager
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Ravi Chambers Basement, Below Laminate Gallery, Office No 8, Canada Corner

About Impact HR & KM Solutions

Impact HR & KM Solutions is benchmarked as one of the most trusted and dedicated HR & Outsourcing Companies in India that has been serving its clients over the years. We have earned a name for ourselves for providing clients innovative HR solutions. We are one among the very few companies that understand clients needs to the roots and make efforts to go to those roots just as to give them what they want. Our services include HR Outsourcing Services, Talent Management, Knowledge Management, ,Executive Hunt, Resume Services, Corporate Governance and Networking Solutions. We place candidates across various industries like Banking / Financial, BPO, Human Resource, Engineering, Medical/Health Care/Pharmaceuticals, FMCG, Export/ Import, Education / Training and Automobile.Our services are prompt and cater to all kinds of clients. At Impact HR & KM Solutions, we provide customized solutions for all kind of clients with great levels of enthusiasm and passion towards them.