Customer Relationship Executive jobs in Navi Mumbai - Rojgari Placements Pvt. Ltd

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  • Job View 51 Views
  • Applicants Less than 5 Applicants
  • 2020-07-28 2021-01-28

Job Description

o Handle incoming calls from & make outgoing calls to customers who have missed on their monthly payments (Collections - Soft Bucket)

o Handle incoming calls from & make outgoing sales calls to our loan customers promoting ECS ( electronic clearance system ) / SI ( standing Instruction ) / PDC ( post dated cheques ) as a regular mode of repayment of the loan ( part of the Collections Team )

o Handle incoming calls from & make outgoing calls to customers who have taken loans from HDFC Ltd and make service calls to them.

• Experience required:

o Minimum one year experience in domestic / international voice process Call centre, preferably in Collections, Sales or Customer Service.

o Candidates with prior experience in soft bucket Recoveries/Collections in call centers would be preferred.

• Education: Graduate/ Postgraduate in any discipline

• Functional area: Credit Risk Management - Recovery Call Center

• Desired skills:

o Excellent written and oral communication skills.

o Should be proficient in English, Hindi & local language based on the location. e.g. Marathi in Maharashtra.

o Good negotiation and convincing skills.

o Good interpersonal skills.

o Should be able to empathize and collect.

o Should be capable taking end to end responsibility and coordinating with other departments for resolution of customer issues and other requirements.

o Basic knowledge Computer knowledge and typing skills.

Qualification : Any Graduate

Experience : 1 to 5 years

Industry

Banking, Investments, Stock Market & Financial Services

Functional Area

Banking / Investments / Stock Market / Financial Services

Number of Vacancy

20

Education

Other Bachelor Degree


About Rojgari Placements Pvt. Ltd

Rojgari Placements Pvt Ltd is one of the fastest growing HR Firms with focus on Premium Placement Services. Our Endeavour is to provide simple, strong, fast, dynamic & responsive experience to our valued customers in their quest for searching the best man-power available. Our well trained staff combines speed & experience to find the best possible talent, in the most demanding niche skill areas too. Rojgari Placements Pvt. Ltd provides the best recruitment solutions to the various industries on PAN India level. There are many New age and long standing companies operating in the country that have their own agendas, philosophies and their own drive to reshape the world. This time the corporate revolution is against anything that is not just and is fickle, and we support the cause by providing honest, hardworking professionals to the industry.
The Company was established in Year 2000 by Mr. Hitesh Desai, as Universal Placement. It has vast expertise in planning, coordinating and recruiting the best candidates as per company’s requirement. In June 2011, Mr. Hitesh Desai has thought to give a new identity with the deep desire to be recognized by the big entities operating in the country & now, we are known as “Rojgari Placements Pvt. Ltd.” We have measured miles of distance and are not far away from our cherished goals. Understanding the sensitivity of every matter and urgency of every need, we would bring to you services that are empathetic and extremely prompt.

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