Customer Relationship Executive jobs in Mumbai - Mahindra Insurance Brokers Limited

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Job Description

Walk-in interviews for Telecallers / Customer Relationship Executives at the Customer Contact Centre (Thane) of Mahindra Insurance Brokers Limited

Date: Any date (as soon as possible)

Time: From 11 AM to 6 PM

Industry and Business Type : Insurance Industry, Insurance Broking

Process : Voice/Tele-Calling – Renewals and Fresh Calling.

Languages: Gujarati, Oriya, Punjabi, Telugu, Kannada, Bengali, Tamil, Malayalam, Bihari, Bhojpuri, Urdu, Marathi (any regional language). Candidate should have good command over spoken Hindi or English (primary language)

Experience : 0.6 to 2 years relevant experience. (Freshers can also apply)

Educational Qualification: Any graduate from recognized university

Roles and Responsibilities

Candidates would be required to achieve sales/insurance policy renewal targets (motor, life and health insurance).

Outbound Sales Process :

- Engage with customers to educate them on insurance and provide options that suit their requirement most appropriately.

- Handle escalations and irate customers.

- To achieve sales number and value with minimum achievement targets along with incentives for achieving above targets.

- To ensure customer engagement, service orientation and quality of delivery.

- To solicit and cross sell to customers wide variety of options/products.

Working Days: Monday to Saturday (fixed Sunday off)

Shift Timings:9.30 AM to 6.30 PM

Salary Details: Attractive Salary (as per industry standards) + Target Based Incentives

Benefits : Food Coupon of Rs. 1,250 provided every month, bus facility from Thane Station and Borivali Station to Office to and fro, coverage under group personal accidental insurance policy.


Call Centre / BPO / KPO

Functional Area


Number of Vacancy



Other Master Degree

About Mahindra Insurance Brokers Limited

Our story was cast and hewn in India’s steel industry in 1945, and today, we’re a US $17.8 billion global federation of companies. Famous for our rugged and reliable automobiles, some also know us for our innovative IT solutions, and others for our commitment to rural prosperity

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