Customer Relationship Executive jobs in Kochi - EDCORP TECHNOLOGIES PVT LTD

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  • Job View 155 Views
  • Applicants Less than 5 Applicants
  • 2019-09-23

Job Description

Responsibilities

build Relationships with Key Employees among Customers

create Plans to Address Clients’ Business Needs

advise Clients On Creating Profitable Processes

schedule Regular Meetings with Customers to Ensure They are Satisfied

act as Point of Contact for Complaints and Escalate Issues as Appropriate

help Sales Team Up-sell or Cross-sell Services and Products

ensure Both the Company and Clients Adhere to Contract Terms

study Competition to Find New Ways to Retain Customers

set Sales and Revenue Targets and Work Diligently to Meet Them

collaborate with Internal Teams (e.g. Sales, Engineers, Senior Management) to Address Customers’ Needs

requirements

proven Experience as a Client Relations Manager or Relationship Manager

proven Track Record of Meeting and Exceeding Targets

background in Customer Service; Industry Knowledge is a Plus

experience Tracking Relevant Kpis (e.g. Customer Satisfaction)

proficient in Ms Office, with Working Knowledge of Crm Platforms (e.g. Salesforce)

a Customer-oriented Attitude

excellent Communication and Negotiation Skills

Industry

Hotel / Travel / Airline / Hospitality

Functional Area

Sales/Marketing

Number of Vacancy

1

Education

M.B.A/PGDM


About EDCORP TECHNOLOGIES PVT LTD

EDCORP Technologies Pvt Ltd is inspired by the age of innovation. Thereby, offering Business Enhancement Services to partner organisations. Ensuring that they work on their core technologies while we take care of the rest.
The company envisions a future with immense innovation that can take humans a million steps ahead. This is achievable only when we have a team to back the idea up. Therefore, we're looking for extremely enthusiastic candidates who have a zeal to do something that can bring about a difference in life. Work not for self but for the sake of mankind, is what we believe in.
If you too share a similar mindset, then go ahead and apply for the positions. If you don't see a specific job posting that could fit your experience or interest, send us an email down here:
hr@edgroup.co

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