Customer Relationship Executive jobs in Jodhpur - Deora Hyundai

  • Customer Relationship Executive

    Deora Hyundai

    1. 1 - 5 yrs
    2. Jodhpur NA NA NA
    NA
    Rs 1,00,000 to 1,50,000 p.a.

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  • Job View 62 Views
  • Applicants Less than 5 Applicants
  • 2020-09-04 2021-03-04

Job Description

Post service follow up with customer as per schedule time

Conducting service reminder calls and controlling appointment.

Daily report of complaint and PSF.

Accept service booking and register in the Car Eager Suite app.

PSF Calling and PBF Calling after delivery and booking.

Appointments to be informed to respective Service Advisors, Service Manager and Parts department.

Making a prior call for reconfirmation of appointments

Sharing the leads/ complaints, customer queries, grievances, etc. with the respective divisional team members, and follow-up for the closures

Industry

Automobile / Auto Ancillaries

Functional Area

Public Relation (PR) / Advertising / Events

Number of Vacancy

1

Education

Other Bachelor Degree


About Deora Hyundai

• Ensure and control vehicle repair process as per HMIL standard
• Manpower (Denter and painter)development and training as per requirement
• Monitor daily vehicle management, workshop productivity
• Coordinate with vehicle management ,workshop productivity
• Coordinate with the parts manager for arranging parson daily basis
• Coordinate with CR manager for attending customer complaints
• Monitor vehicle wise cash management and recover any short payments from insurance
• Monitor and check safety parameters are implemented at the workshop floor

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