Customer Relations Executive jobs in Malad - Swastik7

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  • Customer Relations Executive

    Swastik7

    1. Fresher
    2. Mumbai
    Rs 1,00,000 to 1,75,000 p.a.

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  • Job View 1220 Views
  • Applicants Less than 5 Applicants
  • 2019-04-11

Job Description

Urgent Vacancy in Leading company- Customer Relations Executive(Back office in Complain Dept.)

- To act as an interface between the Customer and the Company by maintaining high level of customer satisfaction and responsiveness

- To meet quality standards set by the Company to ensure Customer Satisfaction

- To handle all customer complaints and resolve within specified TAT & escalate matters (basis escalation matrix) for further action as and when required

- To highlight gaps & suggest process changes in facilitate reduction of customer complaints

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

250

Education

Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma


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