• Customer Operations Engineer

    Poise Inc

    1. 5 - 10 yrs
    2. Chennai
    Rs 13,00,000 to 15,00,000 p.a.

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  • Applicants Less than 5 Applicants

Job Description

Customer Operations Engineer


• Ensure that critical customer issues are addressed efficiently and effectively

• Triage, diagnose and potentially escalate customer inquiries during their engineering and operations efforts

• Investigate product related issues both for individual customers and for common trends that may arise

• Study and understand critical system components and large cluster operations

• Differentiate between issues that arise in operations, user code, third party libraries or product

• Manage the day to day interactions with our customers

• Identify requirements for additional focused services engagements

• Coordinate enhancement and feature requests with product management and Cloudera engineering

• Facilitate upgrades, patches and maintenance to customer systems


There are four different areas we are hiring for. While during conversations with your Poise Inc recruiter will dive into qualification details, here is some high level perspective:

1. Storage Pod:

• Storage OR Systems Background:

• Strong Linux Systems Administration

• Strong Scripting & Modest Software Development Skills

• Strong Interpersonal And Customer Communications

2. Data Processing Pod

• Programmer OR Developer Background:

• Notable Java Software Development

• Modest Linux Systems Administration

• Strong Interpersonal and Customer Communications

3. Enterprise Pod

• Database OR DBA OR Systems OR Security Background:

• Modest Linux Systems Administration

• Notable LDAP (Lightweight Directory Access Protocol) Experience

• Notable AD (Active Directory) Experience

• Notable Data Security Experience

• Strong RDBMS Skills

• Strong Interpersonal and Customer Communications

4. Access Integration Pod

• Programmer AND Systems OR DBA/Database Background:

• Notable Java Software Development Experience

• Notable SQL Experience

• Modest Linux Experience

• Strong RDBMS Skills

• Strong Interpersonal and Customer Communications


Computer / IT

Functional Area

Engineering / Technical / R&D

Number of Vacancy



Other Bachelor Degree

About Poise Inc

Poise Began as a Recruitment/placement Firm and Today, Our Multifaceted Workforce Solutions Business Continues to Evolve and Thrive Connecting Top Talent with Growing Companies. We Work Exclusively Within Big Data, Cloud Computing, Ux/digital/graphic Design and Web/mobile Development. Our Services are Designed for Growing Companies Seeking Quality Service and a True Partnership. We Strike the Right Balance Between Corporate Clients and Our Consultants as all Parties Must Be Respected for a Successful Engagement.

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