Customer Care Representative

Ideal Technomart

understand Customer Queries and Respond to It Ensuring that all Queries/concerns are Answered.

answers Their Questions in a Clear and Concise Manner Using Full Sentences Without Grammatical and Spelling Errors.

guides the Customer to the Relevant Urls in the Client Web Site that Offer the Information They Seek, if Appropriate.

respond to Customers in the Prescribed Format Given

exhibits Promptness and Politeness Using the Appropriate Verbiage While Answering Customer Queries.

responds to E-mails from the Customers to Take Their Orders, Answer Queries and Inquiries, Troubleshoot Problems, Provide Information and Handle Complaints Regarding the Organization's Products or Services.

works Efficiently Towards Achieving the Sla Based On the Process Requirement and Meets the Specified Quality Standards

maintains Data Confidentiality and Adheres to Security Norms Laid Out.

Experience : 1 - 7 Years

No. of Openings : 10

Education : Higher Secondary, Secondary School, Any Bachelor Degree

Role : Customer Care Representative

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India