Customer Care Executive jobs in WEST BENGAL - E Lagoon Business Solutions Pvt Ltd.

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  • Job View 20 Views
  • Applicants Less than 5 Applicants
  • 2019-05-14

Job Description

Huge Vacancy in An International Bpo for Both Freshers & Experienced in Night Shift.

- Fluent in English.

- Five Days Working(sat & Sun Fixed Off).

- Flexible with Night Shift (home Drop Provided)

- Assured Hikes

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

30

Education

Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree


About E Lagoon Business Solutions Pvt Ltd.

Grab an opportunity to work with one of the leading BPOs in Kolkata.
Job Description:
Job Designation: CCE and Sr CCE
Job Profile: Outbound Tech Support
Minimum Qualification: 10+2
Shift: UK Shift
Timing: 2.30 pm to 11.30 pm (with drop facility)
JOB DETAILS:
-Freshers can apply
-Communication skill in English must be fluent
-Computer Savy
-Proficient in Software Knowledge
-Excellent command over English and Customer Service Skills
-Good convincing skills
-Candidate should be comfortable with voice process
-Ability to handle customers query and resolve issues ASAP as per standard procedure
-Respond to customer inquiries and problem escalations
-Active Listener
-Good with Technical and Analytical Skills
-Basic knowledge of Hardware Networking and Software applications will be added advantage
-Outbound Technical support experience can apply
Benefits:
- Fixed Salary on 1st of every month, under company payroll.
- Weekly and Monthly Incentive
-Friendly work culture
-Transport Facility
-Saturday and Sunday fixed off
-Note: This is not a consultancy.

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