Customer Care Executive jobs in Ahmedabad - Allie Outsourcing Pvt Ltd

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  • Applicants Less than 5 Applicants

Job Description

Responsible to drive business generation initiatives to achieve monthly, quarterly & yearly business targets along with assigned team.

Responsible to establish productive, professional relationship with key personnel of assigned business vertical.

Responsible to maintain high channel satisfaction ratings that meet company standards.

Lead Generation.

The associate has to provides excellent customer service .

Determines requirements by working with customers.

Answers inquiries by clarifying desired information; researching, locating, and providing information.

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

Maintains call center database by entering information.

Key Skills

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

10

Education

Other Bachelor Degree


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