Customer Care Executive

Popcornstay

The primary responsibilities of a Customer Service Executive would be :

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation

Experience : 2 - 6 Years

No. of Openings : 2

Education : Higher Secondary

Role : Customer Care Executive

Industry Type : Hotel / Restaurant / Hospitality

Gender : Female

Job Country : India