Customer Care Executive jobs in Noida - Perfect Solution Group (Spectrum Placement Services)

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  • Job View 53 Views
  • Applicants Less than 5 Applicants
  • 2019-04-05

Job Description

Company- Snapdeal

designation- Customer Care Executive (cce)

eligibility Criteria- Minimum 12 with Good Communication Skills.

salary- 17000/- with Incentive

working- 6 Days Working

location- Noida

duties & Responsibilities-

1) Answer Calls Professionally to Provide Information About Products and Services, Take/ Cancel Orders, or Obtain Details of Complaints.

2) Keep Records of Customer Interactions and Transactions, Recording Details of Inquiries, Complaints, and Comments, as Well as Actions Taken. Process Orders, Forms and Applications.

3) Follow Up to Ensure that Appropriate Actions Were Taken On Customers' Requests.

4) Refer Unresolved Customer Grievances or Special Requests to Designated Departments for Further Investigation.

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

20

Education

Higher Secondary, B.A, B.Com, B.Ed, B.Sc


About Perfect Solution Group (Spectrum Placement Services)

Perfect Solution Group is a highly reputed Placement Consultancy with its base in Rohtak, Haryana and the guidance of the Owner Mr. Mandeep Sharma. We are offering the most efficient services after practical training & discussion and the range is inclusive of Placement Services and Loan Services. The variety of services, which we are offering, is as per the industry needs and we are also recognized by Maharishi Dayanand University and many more universities. Further, we are also approved by Sumpoorna in commodity line.rnrnPerfect Solution Group is a big army of 200-250 well-trained and highly efficient people, who work with amazing levels of sincerity and stand firmly committed to the cause of total client satisfaction. The turnover of the company is somewhere between Rs. 50-100 Crores and the company has been serving various industrial sectors like BPO, HR, Finance, Engineering, Telecom/Technology/ISP...

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