Customer care executive jobs in Noida - ISON BPO

  • Customer care executive

    ISON BPO

    1. 0 - 2 yrs
    2. Noida
    Rs 1,25,000 to 3,00,000 p.a.

  • 4 Views
  • 0 Applicants
  • 2018-07-25

Job Description

Experience : 6 Months 1 Year

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

100

Education

Other Bachelor Degree


About ISON BPO

Job Profiles (Hotel Process):
1. Handling customer's queries related to Check-In & Check-Out procedures, Check-Out bill settlement & other queries.
2. Handling customer's grievances related to room services, hotel's staff behavior & hygiene issues during the stay.
3. Co-ordination with Hotel's Owner to address customer's issues & complaints.
4. To provide guest feedback to concern person in Hotel.
5. Responsible to handle mails & calls from guest & Hotels.
Skills Required
1. Good verbal communications in English & Hindi
2. Problem Solving skills
3. Enthusiastic & soft skills
4. Ready to work in Rotational shift (Only Males)

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