Customer Care Executive

Key Skills

Customer Care Customer Service

Job Description

Candidate will have to answer inbound calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Build sustainable relationships and trust with customer accounts through open and interactive communication

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

Generate sales leads

Meet personal/customer service team sales targets and call handling quotas

Follow up to ensure that appropriate actions were taken on customers requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Take the extra mile to engage customers

Experience : 0 - 1 Years

No. of Openings : 6

Education : Higher Secondary

Role : Customer Care Executive

Industry Type : Hospitals / Medical / Healthcare Equipments

Gender : [ Male / Female ]

Job Country : India

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