Customer Care Executive

  • icon job experience 0 - 1 Years
  • icon job opening 2 Openings
  • icon salary 2.0-2.3 Lac/Yr
  • icon job location Nashik

Job Description

Managing a team of representatives offering customer support.

Overseeing the customer service process.

Resolving customer complaints brought to your attention.

Creating policies and procedures.

Planning the training and standardization of service delivery.

Selecting and hiring new staff.

Monitoring the work of individual representatives and of the team.

Conducting quality assurance surveys with customers and providing feedback to the staff.

Experience : 0 - 1 Years

No. of Openings : 2

Education : Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree, B.A, B.B.A, B.Com

Role : Customer Care Executive

Industry Type : Chemicals / PetroChemical / Plastic / Rubber / Glass / Paints

Gender : [ Male / Female ]

Job Country : India

About Impact HR & KM Solutions

Impact HR & KM Solutions is benchmarked as one of the most trusted and dedicated HR & Outsourcing Companies in India that has been serving its clients over the years. We have earned a name for ourselves for providing clients innovative HR solutions. We are one among the very few companies that understand clients needs to the roots and make efforts to go to those roots just as to give them what they want. Our services include HR Outsourcing Services, Talent Management, Knowledge Management, ,Executive Hunt, Resume Services, Corporate Governance and Networking Solutions. We place candidates across various industries like Banking / Financial, BPO, Human Resource, Engineering, Medical/Health Care/Pharmaceuticals, FMCG, Export/ Import, Education / Training and Automobile.Our services are prompt and cater to all kinds of clients. At Impact HR & KM Solutions, we provide customized solutions for all kind of clients with great levels of enthusiasm and passion towards them.
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