Customer Care Executive jobs in Jaipur - GTC Placement Services

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  • Job View 279 Views
  • Applicants Less than 5 Applicants
  • 2021-02-04

Job Description

Responsibilities

Customer Service Responsibilities list:

Manage large amounts of incoming calls

Generate sales leads

Identify and assess customers needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Requirements

Proven customer support experience or experience as a Client Service Representative

Track record of over-achieving quota

Strong phone contact handling skills and active listening

Familiarity with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

High school degree

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

100

Education

Other Bachelor Degree


About GTC Placement Services

GTC Placement Services Has Been Established With The Sole Objective To Dedicate Itself For Quality Service In Human Resource Sector. We provide a wide range of recruitment and selection services to diverse companies. Our team of expert trainers and consultants is dedicated towards leveraging the business potential of our clients by offering strategic HR services. Moreover, our presence in all over Jaipur gives us a benchmark to stand among one of the leading HR firms. Deals in HR Staffing, Recruitment Training, HR Training, Corporate Training, Payroll Outsourcing, Professional Accountant Training.

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