Customer Care Executive jobs in Guwahati - Lakshmi North East Solutions (LNES)

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  • Job View 216 Views
  • Applicants Less than 5 Applicants
  • 2020-10-05 2021-04-05

Job Description

For a Reputed International BPO , US Process Requires 50 no Process Associates / Sr Process Associates ( Customer Care executive ) for Night Shifts in guwahati .

Eligibility Criteria -Hs / Graduate ( Male/Female )

Experience - Fresher/ Experience both with excellent English fluency

Shift - Night shift (6:30pm - 4:30 am)

Job Role :

Build sustainable relationships of trust through open and interactive

communication

Maintain records of customer interactions, customer accounts

Answering or making calls to clients to learn about and address their needs,

complaints, or other issues with products or services

Responding efficiently and accurately to callers, explaining possible

solutions, and ensuring that the customers feel supported and valued

Engaging in active listening with callers, confirming or clarifying

information as needed

Building lasting relationships with clients and other call centre team

members based on trust and reliability

Utilizing software, databases, scripts, and tools appropriately

Understanding and striving to meet or exceed call centre metrics while

providing excellent consistent customer service.

Making sales or recommendations for products or services that may better

suit client needs

Taking part in training and other learning opportunities to expand knowledge

of company and position

Adhering to all company policies and procedures

Qualification - Graduate/HS.

CTC - 12k - 15 K for fresher and Above 25K for experience candidate

Location- Guwahati

Details Please Visit --

Lakshmi North East Solutions

bhaskar Nagar , Near Aunty Shop

For more details please visit --

Lakshmi North East Solutions

Bhaskar Nagar , Near Aunty Shop

Guwahati Commerce College Bus Stop .

R G B Road Guwahati - 781021

Key Skills

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

50

Education

Higher Secondary, Other Bachelor Degree


About Lakshmi North East Solutions (LNES)

Lakshmi North East Solutions (LNES) is a respected name serving the placement sector of PAN India. This placement firm has carved a niche for itself in the HR industry as well. We are a full-fledged team of professionals engaged in serving everyone by offering various services under the same roof. Lakshmi North East Solutions (LNES) is offering HR consultancy and corporate training in Guwahati and other cities of PAN India. As a recruitment & training solution provider we assist leading corporations to effectively screen and hire right kind of people. Our leading corporate clients include many of world’s best-known recruitment brands.

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