Customer Care Executive jobs in Gurgaon - Zomato

  • Customer Care Executive (inbound calls )

    Zomato

    1. 0 - 5 yrs
    2. Gurgaon
    Rs 1,75,000 to 2,50,000 p.a.

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  • Applicants Less than 5 Applicants

Job Description

Handling the Inbound Calls.

builds Fruitful and Cherishing Relationship with the Client.

follows Up On Customer Inquiries and Research to Assure Satisfactory Completion.

responsible to Maintain the Timelines for Each Call.

maintains and Updates Customer Profiles.

coordinate with the Vendor & Update Client Accordingly.

follows Up with the Clients for Any Special Requirements.

maintenance of Customer Complaints.

customer Feedback & Surveys.

highlight Customer Issues to the Concern Authorities.

salary 15000k to 20000k

fresher Can Apply.

under Graduate Can Apply But Graduate Will Be Preferred.

relevant Field Experience Will Be Preferred.

excellent Spoken and Written Communication Skills

knowledge of Customer’s Culture

ability to Handle Stressful Situations

willingness to Work in 24x7 Environment and Rotational Shifts.

excellent Team Work and Ability to Work in Distributed Delivery Environment

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

16

Education

B.A


About Zomato

Handling the Inbound Calls.
builds Fruitful and Cherishing Relationship with the Client.
follows Up On Customer Inquiries and Research to Assure Satisfactory Completion.
responsible to Maintain the Timelines for Each Call.
maintains and Updates Customer Profiles.
coordinate with the Vendor & Update Client Accordingly.
follows Up with the Clients for Any Special Requirements.
maintenance of Customer Complaints.
customer Feedback & Surveys.
highlight Customer Issues to the Concern Authorities.
salary 15000k to 20000k
fresher Can Apply.
under Graduate Can Apply But Graduate Will Be Preferred.
relevant Field Experience Will Be Preferred.
excellent Spoken and Written Communication Skills
knowledge of Customer’s Culture
ability to Handle Stressful Situations
willingness to Work in 24x7 Environment and Rotational Shifts.
excellent Team Work and Ability to Work in Distributed Delivery Environment

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