Customer Care Executive jobs in Gurgaon - VPLAK India Pvt. Ltd

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  • Job View 17 Views
  • Applicants Less than 5 Applicants
  • 2019-04-29

Job Description

Job Description: We are urgently looking for a new member to our Service Team in Gurgaon office

Experience: 0 - 1 years

KEY SKILLS REQUIRED:

Understands the details of several functions to provide quality service

Carefully write/type messages to ensure the professional tone - Assist customers via Call/email or chat

good command over spoken and written English

Should have experience of handling customer queries

Candidate having Basic knowledge of Excel, MS Word, and PowerPoints will be preferred

Team worker, Desire to grow with the company

RESPONSIBILITIES AND DUTIES:

Collecting feedback about our services

Handling Customer queries over calls and chat

Handle queries and complaints of customers related to Order service/delivery/return etc.

Energetic, friendly and approachable individuals who that understand the importance of great customer service

Responsible to deliver high quality and productivity results that meet the identified targets - Ability to handle a tough situation with a customer

Strong ability to multitask and take fast decisions independently

Maintains composure and patience with customers

Transaction handling Services, Problem Solving Efficiency

6 days working

Job Type: Full-time

Education qualifications

H. SC/Undergrad/Any Graduate

Good knowledge of computer (typing speed 25 words per minute, accuracy At least 85%) Excellent interpersonal skills

Should not be below 18 years of age, Excellent comprehension skills

What we offer:

Work in a friendly atmosphere of Start up

Learning opportunities with Professional growth and challenging tasks

our office is just 2 km away from the Huda city metro station –

Team of young and ambitious professionals

Key Skills

Industry

Consumer Durables / Electronics

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

2

Education

Other Bachelor Degree


About VPLAK India Pvt. Ltd

VPLAK.COM is Urgently Looking for Php Developer with experience 0-2 Yrs
good Hands on Php/Mysql.
able to Work Independently.
good Written and Verbal Communication Skills.

Learn more...

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