Customer Care Executive jobs in Gurgaon - Startemis HR Technologies

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  • Job View 5 Views
  • Applicants Less than 5 Applicants
  • 2019-02-11

Job Description

• Handling the inbound calls.

• Builds fruitful and cherishing relationship with the client.

• Follows up on customer inquiries and research to assure satisfactory completion.

• Responsible to maintain the timelines for each call.

• Maintains and updates customer profiles.

• Coordinate with the vendor & update client accordingly.

• Follows up with the clients for any special requirements.

• Maintenance of customer complaints.

• Customer feedback & surveys.

• Highlight customer issues to the concern authorities

Key Skills

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

20

Education

Secondary School


About Startemis HR Technologies

• Handling the inbound calls.
• Builds fruitful and cherishing relationship with the client.
• Follows up on customer inquiries and research to assure satisfactory completion.
• Responsible to maintain the timelines for each call.
• Maintains and updates customer profiles.
• Coordinate with the vendor & update client accordingly.
• Follows up with the clients for any special requirements.
• Maintenance of customer complaints.
• Customer feedback & surveys.
• Highlight customer issues to the concern authorities

Learn more...

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