Customer Care Executive jobs in Gurgaon - Perfect Solution Group (Spectrum Placement Services)

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  • Job View 70 Views
  • Applicants Less than 5 Applicants
  • 2019-04-29

Job Description

Company- EXL Service

Designation- CCE - Inbound International Travel Process

Qualification- Only Graduates with Excellent Communication Skills

Salary- 15K to 28K + 3000 Night Allowance + Performance Based Incentive Upto 6000

Location- Gurgaon

Shift- Rotational Shift, 5 Days Working

* Male / Female Both can apply.

* Need Excellent Communication Skills.

Duties & Responsibilities-

1. Maintaining a positive, empathetic and professional attitude toward customers at all times.

2. Responding promptly to customer inquiries.

3. Communicating with customers through various channels.

4. Acknowledging and resolving customer complaints.

5. Knowing our products inside and out so that you can answer questions.

6. Processing orders, forms, applications, and requests.

7. Keeping records of customer interactions, transactions, comments and complaints.

8. Communicating and coordinating with colleagues as necessary.

9. Providing feedback on the efficiency of the customer service process.

10.Managing a team of junior customer service representatives.

11.Ensure customer satisfaction and provide professional customer support.

Key Skills

Industry

Business Services / Recruitement / Matrimony

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

20

Education

B.A, B.Com, B.Sc, M.A, M.Com, M.Sc


About Perfect Solution Group (Spectrum Placement Services)

Perfect Solution Group is a highly reputed Placement Consultancy with its base in Rohtak, Haryana and the guidance of the Owner Mr. Mandeep Sharma. We are offering the most efficient services after practical training & discussion and the range is inclusive of Placement Services and Loan Services. The variety of services, which we are offering, is as per the industry needs and we are also recognized by Maharishi Dayanand University and many more universities. Further, we are also approved by Sumpoorna in commodity line.rnrnPerfect Solution Group is a big army of 200-250 well-trained and highly efficient people, who work with amazing levels of sincerity and stand firmly committed to the cause of total client satisfaction. The turnover of the company is somewhere between Rs. 50-100 Crores and the company has been serving various industrial sectors like BPO, HR, Finance, Engineering, Telecom/Technology/ISP...

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