Customer Care Executive jobs in Greater Noida - Talent Zone Consultant

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  • Job View 39 Views
  • Applicants Less than 5 Applicants
  • 2019-03-14

Job Description

IRO) - Customer Care

Location : Noida

5 days working

Day shift for female

Flexible shift for male

salary for full time :16k (9 hrs)

salary for part time: 10k (5hrs)

Purpose of the role:

This role holder is responsible for taking calls and making appointments and ensuring that the caller receives accurate information when a request is made. He / she is also responsible for ensuring that only 3 data points are provided on any call.

a. Key Responsibilities:

· Responsible for attending calls and providing information as requested by the caller.

· Ensure that appropriate information is provided while taking a call.

· Responsible for working on the feedback received from the Team Leader, Group Leader, Quality Analyst or Trainer.

· Adhering to the compliance and policies set by the department.

b. Skills and Work Experience required:

· Excellent Communication Skills

· Ability to work under pressure.

· Pleasant voice with pleasing telephonic etiquettes

· Working knowledge of computers Ability to comprehend and follow instructions and direction.

· Adept at typing.

Key Skills

Industry

Telecom / ISP

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

35

Education

Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree


About Talent Zone Consultant

TALENT ZONE Consultants is a unique and flourishing Human Resource Consultancy in Bangalore, Karnataka. This company is known for offering best recruitment solutions possible, to both IT and Non-IT industries in all over the world. We host a wide spectrum of Placement Services namely HR Services, Campus Placement, Outsourcing Services, and Manpower Recruitment Services. TALENT ZONE Consultants has gained a considerable network of contacts and a database of quality Candidates, which is generated through networking, referrals and advertising across a wide range of media. Our primary goal is to assist our clients with building the strongest management teams possible. To that end, we endeavor to thoroughly understand our clients' staffing objectives and profile the skills and background required for a job. We effectively understand our client’s manpower requirements and have been successfully delivering to their ongoing demands that are best suited to our clients' needs.

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