Customer Care Executive jobs in Durgapur - Technext Technosoft Pvt Ltd

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  • Job View 7 Views
  • Applicants Less than 5 Applicants
  • 2019-04-17

Job Description

Senior customer service representatives are customer service employees with years of experience efficiently helping customers within their chosen niche. They typically have leadership responsibilities and are involved in mentoring new employees. Senior customer service representatives usually deal with customers who have already purchased a product, or they may be involved with the back-end of the sales process, such as entering data to complete a sale made in the field by a salesperson. Senior customer service representatives usually work at a call center. The call center may be directly affiliated with a single organization, or it may be independent and have a list of clients. Most of their work is done through either phone or email. Virtually every customer-facing niche employs senior customer service representatives; the technical knowledge required to do this job varies by industry.

Key Skills

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

120

Education

Higher Secondary


About Technext Technosoft Pvt Ltd

Technext Technosoft Pvt Ltd is An Iso 9001: 2008 Certified Company a Leading Software Development and International Bpo Company Who is Providing Software and Web Services to Consumers and Small Businesses Across a Wide Range of Computing and Communications Devices and Software.

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