Customer Care Executive jobs in Delhi/NCR - XCP

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  • Job View 24 Views
  • Applicants Less than 5 Applicants
  • 2019-04-12

Job Description

The candidate is required to attend to the customer calls and provide them the required information.

The candidate should be able to understand the client complaints and work upon resolving them.

Deal with customer queries and ensure the appropriate resolution is offered to be able to manage customer experience and NPS.

Solving customer queries within a given period of time.

Also able to sell the new product to new and old customers.

Able to meet all companies Kpis and SLA.

Good in solving a complex problem.

Key Skills

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

50

Education

Higher Secondary


About XCP

Based in Gurgaon, Exeliq Consulting professionals is a young and dynamic recruitment company that offers recruiting services including headhunting and executive search, within a wide range of industry sectors. With highly experienced key management team, we have succeeded in matching hundreds of talented candidates with leading employers.

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