DMRC Hiring for Customer Facilitation Agent (CFA)

  • icon job experience 0 - 1 Years
  • icon job opening 20 Openings
  • icon salary 1.8-2.0 Lac/Yr
  • icon job location Delhi

Key Skills

Customer Handling Customer Support Problem Solving

Job Description

Company- Delhi Metro Rail Corporation (DMRC)

Designation- Customer Facilitation Agent (CFA)

Job Type- Contract Base

Qualification- Minimum 12th Pass with Good Communication Skills.

Salary- 16K CTC + Overtime

Location- Delhi NCR

Timing- 8 Hrs Working

Age- 18 to 40 Years

Duties & Responsibilities-

The customer facilitation agents have been provided orientation to help commuters and also provide general information about the Metro. The stationing of customer facilitation agents is the latest in the series of steps by the DMRC to facilitate passenger movement at stations. Earlier steps include posting security guards at platforms to guide commuters, such as guiding lines for boarding and de-boarding at platforms, regular announcement in trains and platforms, distribution of leaflets and screening of awareness films.

Experience : 0 - 1 Years

No. of Openings : 20

Education : Higher Secondary, B.A, B.C.A, B.Com, B.Sc

Role : Customer care executive

Industry Type : Hotel / Restaurant / Hospitality

Gender : [ Male / Female ]

Job Country : India

About Perfect Solution Group (Spectrum Placement Services)

Perfect Solution Group is a highly reputed Placement Consultancy with its base in Rohtak, Haryana and the guidance of the Owner Mr. Mandeep Sharma. We are offering the most efficient services after practical training & discussion and the range is inclusive of Placement Services and Loan Services. The variety of services, which we are offering, is as per the industry needs and we are also recognized by Maharishi Dayanand University and many more universities. Further, we are also approved by Sumpoorna in commodity line.rnrnPerfect Solution Group is a big army of 200-250 well-trained and highly efficient people, who work with amazing levels of sincerity and stand firmly committed to the cause of total client satisfaction. The turnover of the company is somewhere between Rs. 50-100 Crores and the company has been serving various industrial sectors like BPO, HR, Finance, Engineering, Telecom/Technology/ISP...
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