Customer Care Executive jobs in Delhi - Perfect Solution Group (Spectrum Placement Services)

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  • Job View 101 Views
  • Applicants Less than 5 Applicants
  • 2019-04-24

Job Description

Post-CCS

Eligibility: Minimum 12th Pass With Good Communication & Skills

Salary- 13000/- to 18,000/- Per Month

Location- Delhi/NCR

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

Main Job Duties and Responsibilities:-

deal directly with customers either by telephone, electronically or face to face

respond promptly to customer inquiries.

handle and resolve customer complaints

obtain and evaluate all relevant information to handle product and service inquiries

provide pricing and delivery information.

perform customer verifications.

set up new customer accounts.

process orders, forms, applications and requests.

organize workflow to meet customer timeframes.

direct requests and unresolved issues to the designated resource

manage customers accounts.

Key Skills

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

34

Education

Higher Secondary, Secondary School, Diploma, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com


About Perfect Solution Group (Spectrum Placement Services)

Perfect Solution Group is a highly reputed Placement Consultancy with its base in Rohtak, Haryana and the guidance of the Owner Mr. Mandeep Sharma. We are offering the most efficient services after practical training & discussion and the range is inclusive of Placement Services and Loan Services. The variety of services, which we are offering, is as per the industry needs and we are also recognized by Maharishi Dayanand University and many more universities. Further, we are also approved by Sumpoorna in commodity line.rnrnPerfect Solution Group is a big army of 200-250 well-trained and highly efficient people, who work with amazing levels of sincerity and stand firmly committed to the cause of total client satisfaction. The turnover of the company is somewhere between Rs. 50-100 Crores and the company has been serving various industrial sectors like BPO, HR, Finance, Engineering, Telecom/Technology/ISP...

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