Customer Care Executive jobs in Bangalore - iFuture Globistic Limited

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  • Job View 159 Views
  • Applicants Less than 5 Applicants
  • 2021-12-16

Job Description

Responsibilities:

1. Answer incoming calls and respond to customers 2. Management and resolve customer complaints. 3. Research required information using available resources 4. Route calls to appropriate resources 5. Follow up customer calls where necessary 6. Resolve escalated customer complaints 7. Complete call logs and reports 8. Research required information using available resources 9. Document all call information according to standard operating procedures 10. Manage large amounts of inbound and outbound calls in a timely manner

Skills:

1. Proficient in relevant computer applications 2. Should have Bachelor's degree 3. Excellent data entry and typing skills 4. Superior listening, verbal, and written communication skills 5. Ability to handle the stressful situation appropriately 6. Fluent in Kannada and English. 7. Ability to multi-task, set priorities and manage time effectively.

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

5

Qualification

Higher Secondary, Any Bachelor Degree


About iFuture Globistic Limited

iFuture Globistic Limited has its presence in four major sectors Fast Moving Consumer Goods (FMCG) Manufacturing, Technology, Agro Farming and Large Scale Engineering. At iFuture Globistic, since our inception, our primary objective has been to develop robust, custom solutions that help our clients operate more efficiently.

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