Walk-In Interview For Customer Care Executive (Full Time)

role description

this is a full-time, on-site role for a calculation and customer care executive in kolkata. the role involves providing customer support, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. additional responsibilities include calculating and managing data as required, assisting in sales-related queries, and maintaining effective communication with clients to foster positive relationships.

responsibilities

1. sales follow up- monitor the branch and online sales and update in the tis.

2. manage the bonus calculation of the distributors and share the data with regional manager & finance

3. understand the current and future product promotional policies, tour policy etc. and promote in the market and guide them to achieve the target.

4. coordination for branch programs, passport collections from tour policy achievers, collect new rank achievers photo to publish in the website.

5. prepare monthly reports like (error reports, return bonus, sales reports, accounts & pan).

6. managing customer service operations of branch.

7. collecting new rank achievers' photo in monthly basis & submitting it to chennai customer care head office.

8. all updates, online & offline joining document verification, online orders.

9. query related online orders should be solved with the help of finance & warehouse.

10. attending calls & solving the distributor issues.

preferred candidate profile

customer support, customer service, and customer satisfaction skills

strong communication skills, both verbal and written

any graduate with 2+ years of experience

proficiency in ms office, customer support, handling and resolving customer queries, and maintaining databases

office address:

tianjin tianshi india pvt. ltd

no: 2/5 a, sarat bose road, sukh sagar building,

3rd floor, kolkata 700 020.

landmark- minto park

contact person- mr. partha chakraborty

interview date- 18th nov (tuesday) and 19th nov (wednesday)

time- am to pm

interested candidate walk-in directly to mentioned address above or share your cv to

• Experience

  1 - 5 Years

• No. of Openings

  1

• Education

  B.A, B.C.A, B.B.A, B.Com, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech

• Role

  Customer Care Executive

• Industry Type

  FMCG / Retail / Food / Beverages

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  No: 2/5 A, Sarat Bose Road, Sukh Sagar Building, 3rd Floor, Kolkata– 700 020