Customer Care Associate jobs in Thane - Elite talent solutions

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  • Job View 12 Views
  • Applicants Less than 5 Applicants
  • 2018-12-22

Job Description

Raining Job Offers this festive season for Domestic Customer Service Process

Freshers are also welcome.

Hi,

Job Description:-

Assisting Customers over the phone

Day shift 6 days working with 1 Rotational week offs

Excellent communication skills - English (verbal/written).

Internal team coordination over email/call.

Basic knowledge of Excel.

Handle the merchant escalations interactively

Personal Characteristics & Behaviour:

Flexible to work in challenging work environment.Result Oriented

MS Excel knowledge is a must,Resolve customer queries that a high standard of customer service is maintained. Handling Inbound & Outbound calls

Making follow-up calls and fixing appointments

Handling the customer queries.

Lead Handling

Handle Telephonic inquiries

Must have Good Communication Skills.

*Must be comfortable for Calling.

*Handling enquiries & coordinating/following up accordingly.

*Good knowledge of MS-office & basic internet.

Candidate Requirement:-

Minimum H.S.C pass

Good communication skils in English & Hindi

Ready to work in rotational shifts.

We hire freshers as well.

Salary:-

Decent salary

Joining on urgent basis.

Thanks & Regards

PINKY

From

Elite talent solutions,

Happy Hiring..!!

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

900

Education

Higher Secondary

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