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  • Job View 16 Views
  • Applicants Less than 5 Applicants
  • 2020-02-05 2020-08-05

Job Description

The Roles and Responsibilities of Customer Associate Includes the Following:-

1.should Be Responsible for Efficient Dealing of Complaints to Completion and Enabling Satisfaction of Customer.

2.responsible for Rendering Useful Administrative Support to other Members of the Customer Care Team.

3.responsible for Documenting all Calls with Regards to Participant Inquires Accurately Using Call Tracking System.

4.responsible for Monitoring Call Tracking for Responses from Administrative Team So Call Returns are Done in a Timely Fashion.

5.responsibility is to Follow-up with Participants Within a 24-hour Period in Regards to the Initial Phone Call Even if It is to Just Touch Base and Let Participant Know Inquiry is Still Be Researched.

Industry

Automobiles /Automobile Ancillaries

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

2

Education

Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree


About Impact HR & KM Solutions

Impact HR & KM Solutions is benchmarked as one of the most trusted and dedicated HR & Outsourcing Companies in India that has been serving its clients over the years. We have earned a name for ourselves for providing clients innovative HR solutions. We are one among the very few companies that understand clients’ needs to the roots and make efforts to go to those roots just as to give them what they want. Our services include HR Outsourcing Services, Talent Management, Knowledge Management, ,Executive Hunt, Resume Services, Corporate Governance and Networking Solutions. We place candidates across various industries like Banking / Financial, BPO, Human Resource, Engineering, Medical/Health Care/Pharmaceuticals, FMCG, Export/ Import, Education / Training and Automobile.Our services are prompt and cater to all kinds of clients. At Impact HR & KM Solutions, we provide customized solutions for all kind of clients with great levels of enthusiasm and passion towards them.

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