CRM Executive jobs in Mangalore (Dakshina Kannada) - Unibrain Consultancy Service Pvt Ltd
The Executive CRM will be responsible for client servicing and lead generation in E-Governance management in e-tendering / e-Procurement / e Auction System & Implementation.
Task and Responsibilities:
- Provide support to the client department (B 2 B & B 2 C) for e-tender hosting and e-procurement activity.
- Support to Bidders / Vendors to successfully participate in tender and auction online.
- Help desk Support to Client / Bidders / Vendors for operating the E-procurement systems successfully.
- Resolve troubleshooting in both Bidders and Buyers end.
- Generating daily Work Report and submit to Reporting officer
- Any other as assigned by the Reporting Officer as and when it is required to the Company
Qualification & Skills required:
Education: Graduate in any discipline; Preferably B.Tech / BCA
Must have Good communication skills, with proficiency in written and spoken English and local language
Knowledge in Ms Office specially in presentation and excel
Ability to complete the assigned task on time professionally .
Well organized, detail oriented and able to handle a fast-paced work environment
Should be honest, reliable, disciplined, motivated and strong interpersonal verbal/ written communication skills
Should be comfortable in traveling onsite and client servicing as per project requirements. .
- Customer Relationship Management
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