CRM Executive jobs in Bangalore - Litrus Technologies PVT Ltd

Apply Now View All Jobs by this Recruiter

  • Job View 33 Views
  • Applicants Less than 5 Applicants

Job Description

Litrus Technologies is an e-commerce company which manages and operates edutech brands like TutorXP and StudyThings

The primary role of a CRM is to speak with the perspective parents and explain the parents about our products and services. He will be also responsible for connecting an expert tutor for a perspective client.

• Must have good communication skill in English + Hindi or Kannada. Should know good email etiquette.

• Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.

• Schedule Tutor Interviews, keep tab about keeping the tutors profile fresh.

• Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organization and captures all required information at key points in the customer life cycle.

• Work seamlessly on adding new tutors to the platform.

• Collect regular feedback from the customers and maximizing commercial opportunities.

• Working closely with parents and tutors to ensure the CRM works effectively for all aspects of the company.

• Overseeing direct communications with customers through the CRM.

• Overseeing the migration of all direct communications to lower cost mediums such as SMS and email. This includes sending occasional mailers for both tutor and parents and keeps them up to date.

Key Skills


Computer / IT

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy



Other Bachelor Degree

About Litrus Technologies PVT Ltd

We are Dealing in Recruitment Agency

Learn more...

read more
Apply Now

Similar Jobs

Career Insights For Your Growth