CRM Executive

Sunworld Developers

ensure all Queries About the Project are Answered and Share the Company Policies (example: Cancellation, Refund, Payment Schedule, Amenities, Etc) in a Professional Manner.

prepare and Issue Allotment Letter/cancellation Letter/possession Letter as per Process.

send Demand Letters/emails to Customers as per Progress of the Project Work and also for Any Outstanding Payments

follow Up with Customers, Banks and Accounts Department for Payments/disbursements

end to End Coordination with Customers and Registration Agent for Stamp Duty/gst Payments and Until Completion of the Entire Registration Process

assisting Customers Seeking Bank Loan with all the Required Paperwork Until Completion of the Registration Process

co-ordinate with Internal Departments like Legal, Accounts, Construction, Finance, Approvals & Planning Team for Various Sales Related Queries/issues

reconciling the Payable/receivable Data with the Accounts Team for all Customers

prepare and Update Various Mis Reports as and When Required

ensure all Dues such as Gst, Society Charges Etc. have Been Cleared By the Customers Prior to Possession

provide After Sales Support to Customers and Ensure Payment Recoveries Within the Agreed Terms of Order

handle Customer Grievances for Delays in Possession & other Sales Related Issues

. Good Knowledge of Excel is Must.

Experience : 2 - 3 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : CRM Executive

Industry Type : Real Estate / Property / Construction

Gender : [ Male / Female ]

Job Country : India