We are seeking an MS Dynamics CRM Analyst/Developer with a minimum of 3 years of hands-on experience who will be responsible for implementing and supporting CRM applications. Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients' business and implementing technical requirements in a way that fulfills that need.
Description of Duties:
Responsible for the development, and on-going support of custom applications and objects within Microsoft Dynamics CRM
Serve as a Subject Matter Expert (SME) within all aspects of CRM software to include technical requirements, system configuration, user requirements, and system upgrades
Identify and implement third-party applications to enhance and support the CRM system
Perform CRM application testing of configurations and customizations
Lead and/or participate in analysis sessions with clients to determine application requirements for new CRM implementations
Extend the capability of CRM through the creation of new entities, forms, workflows, and reports
Design business processes and integrations between Microsoft Dynamics CRM applications and other applications
Perform data migration activities
Desired Skills and Experience:
Excellent communication skills to include internal/external interaction, documentation, and presentations.
Experience working in SDLC, testing and validating solutions, and working as an MS Dynamics CRM Business Analyst.
Proven ability to self-manage and complete project deliverables.
Confident in making decisions, accurate, detailed-oriented and able to problem solve/analyze.
Good interpersonal, written and verbal communication and basic project management skills.
Functional and/or Technical Certifications as deemed appropriate for specialization.
Bachelors degree in information technology, computer science or MCA.