Computer Technician jobs in Bangalore - Astreya Partners

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  • Job View 10 Views
  • Applicants Less than 5 Applicants
  • 2019-04-04

Job Description

Job Description

EMTs are responsible for providing the Astreya user experience. From order tracking, accessories management, managing hardware and accessory deployment to front line users, conference room maintenance and behind the scenes user setup - EMTs enable over 70,000 staff around the globe. This is an introductory role to IT services working at one of the most amazing workplaces on earth.

Responsibilities:

Perform inventory and asset management, conference room preventative maintenance, and e-recycling

Support a complex and fast paced environment focused on video conference rooms with outstanding attention to customer satisfaction

Ensure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees.

Deploy and recover laptop and desktop images

Perform customer support for over 70,000 users worldwide from IT accessory to workstation dressing

Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs)

Utilize Inventory Data management software to maintain inventory accuracy and workflow

Contribute to large scale global projects as needed

Qualifications

Skills Required:

1-2 Years desktop support experience Have good written and verbal communications skills

Able to work in a large team with minimal supervision

Capable of providing an outstanding user experience

Basic Inventory or IT knowledge

Can lift and carry 50 pounds or more of equipment safely, multiple times per day.

Interest in new technologies and IT career path

Skills Preferred:

You excel in a fast paced work environment.

You make sound decisions when faced with competing priorities.

You are results oriented and can identify the steps to be taken to achieve objectives.

Past business operations experience desired.

Some customer experience background a plus.

Industry

Computer / IT

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy

5

Education

Other Bachelor Degree


About Astreya Partners

Astreya is a premier IT solutions provider offering strategic and tactical services for some of the world’s most recognizable and innovative organizations.

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