Client Service Executive jobs in Ahmedabad - Medusind Solutions

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  • Job View 8 Views
  • Applicants Less than 5 Applicants
  • 2019-04-09

Job Description

• Outbound calls to insurances for claim status and eligibility verification

• Denial documentation and further action

• Calling the insurance carriers based on the appointment received by the clients.

• Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.

• Calling insurance companies to get the status of the unpaid claims.

• Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.

• Maintain the individual daily logs.

• Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs

• Work cohesively in a team setting. Assist team members to achieve shared goals.

• Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policies

• Communication / Issue escalation to seniors if there is any in a timely manner

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

50

Education

Other Bachelor Degree


About Medusind Solutions

Our unique combination of deep industry expertise, robust operational capability and client-focused service significantly improves the efficiency and profitability of healthcare organizations. Client satisfaction is the primary focus of the Medusind leadership and staff. Our detailed eye for processes, highly experienced personnel, cutting edge technology and forward thinking approach allows us to deliver effective solutions while staying ahead of healthcare industry changes.

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