build and maintain strong, long-lasting relationships with clients by understanding their needs, goals, and challenges.
actively engage with prospective clients respond to inquiries, provide detailed information about our consultancy services, and articulate the value these services bring.
present tailored solutions and service offerings that align with each clients unique requirements, helping them make informed decisions.
follow up on leads in a timely and proactive manner; convert prospects into active clients through effective communication and consultative selling.
coordinate with internal teams (., project delivery, operations, support) to ensure seamless service delivery and overall client satisfaction.
monitor client engagement and progress; act as the point of contact for client questions, feedback, or concerns, and ensure timely resolution.
maintain accurate and up-to-date records of all client interactions, sales data, proposals, contracts, and follow-up activities.
provide regular reports to management on client status, conversion rates, feedback, and opportunities for improvement or upselling.
strive to exceed client expectations and contribute to long-term client retention and growth.
Experience
0 - 6 Years
No. of Openings
10
Education
Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech/B.E)
Role
Client Relationship Officer
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Guragaon