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Job Description

• Client Service through emails, phone and e-services.

• Help to resolve client’s query related to different verifications like Employment, Education and Criminal & Reference Checks.

• Ensure timely and accurate report delivery at defined productivity levels.

• Execute issue /query resolution and ensure proper documentation & follow-up.

• Ensure adherence to Client Service Level Agreements (SLAs).

• Identify, share and support operational improvements.

• Documentation

• Client Relation Management

• Portal Updation

• Coordinating between Vendors & Clients

• Responsible for work in the absence of Vendors(when the vendors are on leave)

• Vendor Management

• Following up with vendors by mail.

• Completing reports.


Key Skills

  • :- Vendor Management
  • Operations
  • Client Service
  • Client Relation
  • Customer Service
  • Customer Relation

Industry

Consumer Durables / Electronics

Functional Area

Marketing / Advertising / PR / Media Planning

Number of Vacancy

1

Education

Other Bachelor Degree


About Scs Universal

Set up in 2009, SCS universal has emerged as a dependable HR solutions provider in India. Situated in Delhi NCR, the firm is managed by the Founder, Chief Executive Mr. Gajendra Khare. An able professional, he has rich knowledge backed by experience in multiple disciplines of human resource and quality management.
SCS universal is a reliable name for availing Human Resource Solutions in India and abroad. We specialize in offering Human Resource Management consultancy, Learning & Development, Placement Services &, ISO series of certifications and liaison services that provides the much needed impetus to corporate clients and businesses to move up the ladder of success. Our expert team of recruiters, consultants and trainers is always ready to provide complete assistance in bridging the gap between the right talent and the right opportunity.

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